Shep Hyken Archives - SmartFem Magazine https://www.smartfem.com/tag/shep-hyken/ The Digital Magazine for the smart woman on the Go Wed, 21 Sep 2016 18:20:00 +0000 en-US hourly 1 https://www.smartfem.com/wp-content/uploads/2016/08/cropped-Smartfem-digital-magazine-favicon-150x150.png Shep Hyken Archives - SmartFem Magazine https://www.smartfem.com/tag/shep-hyken/ 32 32 Shep Hyken on Providing Excellent Customer Service https://www.smartfem.com/smartfem-2/shep-hyken-on-providing-excellent-customer-service/ Wed, 21 Sep 2016 18:20:00 +0000 http://www.smartfem.com/?p=33901 Customer service. It’s been said that it doesn’t exist anymore, but Shep Hyken would suggest otherwise.  A customer service expert and New York Times bestselling author, Hyken specializes in helping companies build strong relationships with their customers and employees. With over three decades of customer service knowledge under his belt, Hyken knows the first step […]

The post Shep Hyken on Providing Excellent Customer Service appeared first on SmartFem Magazine.

]]>