They say people would rather go to the dentist than the car dealer. Frankly speaking I can’t say I blame them. Going to the car dealership, whether to buy a car or service one, deals with 2 of your most precious commodities… Time and Money! My goal is to help consumers feel more at ease by understanding some of the truths about dealerships.
Myth: I can get a better deal if I buy through the internet department versus walking in the dealership.
Busted! Truth be told, there is no better or worse deal to be had. I’ve seen great deals be given to walk in customers and customers who inquire online equally. The Internet is a great place to get information about the car you are researching and the dealer you want to buy from. Doing preliminary research is a great way to cut down on your time at the dealership. Know your budget and what you can or are willing to spend on your new car.
Power Tip! When you start negotiating always start lower than what you are willing to spend… Your budget is your secret
Myth: I can get a better deal if I pay cash for a car.
Busted! Dealers are often more willing to give you a better deal on the selling price if they know you are financing. There are incentives for the dealership when we send business to the banks. In today’s current economy banks are offering very low interest rates, even on used cars, to people with great credit! Why not take advantage of a super low interest rate while keeping your hard earned cash in investments that can be earning you interest. I always ask my customers this question “Why spend your hard earned money on a depreciating asset?”… Just food for thought, but it is a question not many people consider.
Myth: Dealers will recommend services I don’t need.
Busted! Because consumers hold Dealers to a higher standard we take our recommendations to you very seriously. Typically dealers may recommend items that another shop or independent service station may reject as “needed”. Firstly, everyone’s opinion of “needed repairs” will vary person to person. But from the dealer perspective our job is to make sure your vehicle is taken care of to the highest possible degree. Sometimes we make recommendations based on time or mileage. For example, timing belts should be replaced every 5 years or 60,000 miles regardless of what their condition looks like to the naked eye. Many times internal damage can occur after that amount of time and that can leave you stranded. We would rather be safe than sorry in a case like that. Ask your service provider to organize the recommendations by urgency so you can plan your budget accordingly. Not all items have to be taken care of at the same time.
Power Tip! When you have recommendations from your shop ask them to prioritize the items recommended in the following category:
Urgent needed ASAP
Important but not Urgent
Good idea to keep car running longer
These are just a few tips for handling a car dealer to help you have a better understanding and some special tips that you can use to benefit you!
Lindsay Hauptman is the Customer Retention Manager at Larry Miller Toyota of Peoria and a SmartFem Expert on helping Arizona women shopping for a new or pre-owned Toyota.
Ahh Summertime! Pool parties, backyard barbeques, family road trips, and the all too common shredded tires.
Driving around the valley we see bits of tires all over the roads. Keep yourself and your family from experiencing this frustration by following these simple Tech Tips to prolong the life of your car’s tires, improve safety and increase fuel economy.
Did you know the outside air temperature can affect the pressure in your tires?
When it’s hot the air expands and when it cools off the air contracts. Believe it or not, this simple fact can wreak havoc on tires because over inflation or under inflation causes uneven wear and in extreme cases the tires may rupture because of excessive heat. The good news is the fix is simple: Check and adjust your tire pressure monthly. And for anyone who does not want to do the dirty work themselves, we will gladly check and set your tire pressures for free on our service drive! Oh, and another bonus… Having proper tire pressure will help improve your fuel economy! Another very important tip, especially for people going on a road trip, is to check your tire pressures every time you stop for gas because pressures can change one pound for every ten degree in temperature variation. It is proven that lower tire pressure causes more damaging heat. Using infrared photography you can see how the tire with lower PSI has more heat at high speeds than the properly inflated tire.
Did you know that the front tires will wear faster than the rear tires? Think about it, every time you round a corner only the front two tires are turning. This is why rotating tires every 5 months or 5,000 miles is so important.
Did you know your vehicle can go out of alignment just sitting in the driveway? It’s true. When the vehicle sits, especially for a long period of time, the suspension components settle. Most vehicles today have a supple suspension designed to absorb the road vibration and roughness. It is literally designed to flex and adjust to give you the best possible driving experience. What you may think is a small bump can have a huge impact on the suspension components. And when the suspension is out of alignment this causes the tires to experience more friction, ultimately leading to irregular tread wear. Having an alignment yearly is the best way to maintain proper rolling resistance to prolong the tire life as well as maintain the best MPG ratings.
Did you know a tire balance with rotation is helpful? Have you ever rotated your tires then experienced a vibration in the steering wheel? This is very common. I use the analogy of a ceiling fan that is off balance… It wobbles and makes a racket. Tires are the same. If they are ‘out of round’ the driver will experience a vibration in the steering wheel. The fact that the front and rear tires wear differently is what causes this vibration because the changes in tread cause the tire to spin asymmetrically. Balancing your tires every time they are rotated will prevent this and prolong your tire life.
This may sound like a lot of extra work, but in the end it is far better than being stranded or in an accident because of a situation that can be prevented. Please, feel free to stop in and see us for a hassle free tire check up.